Payment Policy

We want to ensure your shopping experience is as transparent and secure as possible. This policy outlines how we handle payments.

1. Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Discover
  • Diners Club
  • Union Pay
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Klarna (subject to approval by Klarna)

2. When You Will Be Charged

Payment is collected at the time you place your order.

Because our products are personalised specifically for you, production begins once payment has been successfully authorised and confirmed. Orders cannot enter production without confirmed payment.

If payment authorisation fails or is declined, your order will not be processed.

3. Pricing and Fees

  • All prices are displayed in GBP (£).
  • The total price shown at checkout includes the product cost, any personalisation fees, and applicable taxes.
  • Shipping costs are clearly displayed before you finalise your purchase. There are no hidden surcharges.

4. Payment Security

Your security is our priority. All transactions are processed through secure, encrypted payment gateways. We do not store your full credit card information on our servers.

5. Contact Us If you have any questions about our payment process, please contact us at: